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Domestic Removals Our Speciality
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Covid 19 advice

Contactless Video Survey
Contactless survey of your home via your smartphone. This will enable us to determine the volume of your goods to be moved and create a quote.

In home visit
In the event that a sales visit is necessary, we would request that only one member of the household is present.

• We would ask that if the occupants of your property are in a high-risk category, have a chronic medical condition, or underlying health issues, you should arrange for the vulnerable to be absent from the property or appoint someone else to be present in your place.

• Our sales representative will wear a mask during the sales visit and we would ask that you wear a face covering as well, if social distancing is not possible within the property.

• If you are feeling unwell before the visit or showing symptoms prior the sales visits we would ask you to call us and either reschedule the sales visit or arrange a video survey.

• Our crews will be wearing PPE to protect you from infection and to reduce the risk of transmission.

• We ask that only one family member is in attendance on move day.  We will ask you to either vacate the property or, if not possible, to remain in one room or agree social distancing measures, remaining 2 metres away from the removal teams.  Please open windows where possible to maximise ventilation.

• you and your household should also try and do as much of the packing yourself as possible. However, where this is not possible, and you are using a removal firm, you should speak to your removal firms in advance.

• we ask that, where possible, you clean your belongings with standard domestic cleaning products before they are handled by others, including removal firms.

• whilst the removers are in your home, you should ensure any internal doors are open and seek to minimise your contact with the crew by following government guidelines on physical distancing.

• you should not provide refreshments but you should ensure removers have access to hand washing facilities, using separate towels or paper towels if possible, which should be washed or disposed of safely afterwards.

• We ask that no pets are loo se at your home and that no other trades people are at either your existing or destination properties on move day.

 

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